how to pick up value on clipper card
Choose to stay logged in or to log out. For youth, seniors, people with disabilities and low-income adults. New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. that you can . Autoload allows you to pre-authorize a direct and secure transfer of funds from a credit card or bank account to your Clipper card in the form of a transit pass or cash value. I used the card on the bus and BART last Thursday, but the money is still pending. Your session is about to expire due to inactivity. Choose to stay logged in or to log out. High-value Discount (HVD) For single rides, adult Clipper cards get a 6.25% discount on cash value rides by buying $48 worth of value … You can also check your balance when you add value to your card in person, by calling customer service on 877.878.8883 or by logging into your Clipper account online. And it says I have BART HVD 60/64 ready to pick up. Load cash and/or passes from all participating Clipper transit operators (AC Transit, BART, Caltrain, Golden Gate Transit, San Francisco MTA (Muni), SamTrans, VTA) Pick up current actions to cards, such as Autoload instructions, unblocking cards, orders for Clipper value (actions initiated earlier via phone or online to Clipper at 1-877-878-8883) They just won't release it. Key Clipper information translated to Spanish. Allow 7 to 10 days to receive your card. Single free transfer within 120 minutes of fare payment using Clipper Card. Log in to your Clipper account, select Report Lost or Stolen from the More Options menu, or ; Call 877.878.8883 (TDD/TTY 711 or 800.735.2929) For a $5 fee, we can replace your adult, Youth or Senior Clipper card and restore your balance. I've double-checked the card number, and the automated phone system knows I've got a buck twenty-five left on it, so they definitely added the money to the right card. Visit our retail map for other retail store, transit agency ticket machine, Clipper Customer Service Center, Clipper Add Value … If you do not receive your transit benefit value by the first day of the benefit month, please contact Clipper Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929 ). To check your Clipper card balance, simply check the card reader when you tag in. Once it arrives, log into your Bay Wheels account to activate your Clipper card as your membership key. Press question mark to learn the rest of the keyboard shortcuts. When it is, you will have to pick it up by tagging your card to a card reader, … And, you double that savings with Clipper ® if you're buying a paper Day Pass and just taking a round trip. Does the value have to go to zero before the new funds roll over or something like that? Your value normally will be available by the first day of the benefit month, but you have to tag your card to a card reader to pick up the value and update your card balance. ... Log in to your profile to sign up for occasional updates. © 2020, Metropolitan Transportation Commission. To accomplish this, the Clipper card memory keeps track of balance on the card, fares paid, and trip history. step 1: clipper card serial number Please enter the 10-digit serial number (including zeros) printed on the back of your Clipper card. Walgreens stores are currently unable to sell or add value to Clipper cards. And when can i use my card? If you are setting up Autoload for a transit pass for the first time, Clipper will charge your credit card or bank account before making the pass available for you to pick up. Pick up a Clipper card in person from participating retailers – visit clippercard.com for a complete list of locations. With Autoload, Clipper will automatically add value to your card: Whenever your cash value balance falls below $10, Your transit pass or multi-ride ticket expires, or; You have only two rides remaining on a multi-ride ticket. transfers. There are so many ways to add value to your Clipper card. Pay cash and do it at a Muni Metro vending machine in downtown San Francisco if you really don’t want to be traceable. If you purchase value for your Clipper card online or by phone, it won’t be available immediately. Allow 7 to 10 days to receive your card. Clipper Card Serial Number _________________________________________________________________________________________________ If your card is lost or stolen, your balance is protected. Or is this just a screw up that I need to call Clipper and have a human handle? Over the Phone – Call (877) 878 – 8883. Online – Visit the Clipper Card website and log in to your account. Check out some of our newest Blogs: Universal Internet Access for All San Franciscans if that didn't work, are you sure you entered the right number on the card when paying for it online? The RTC Clipper card is a photo identification card. The ideal place to pick up a Clipper card is on arrival at San Francisco Airport, but oddly they're not sold at the airport's BART Station – only at the airport information booth across from Starbucks, just before you enter the BART staton – and that booth is staffed only from 8am, which isn't much good if your flight lands early in the morning. You will see your balance (or pass expiration date) on the display. Clipper offers other benefits: It manages your monthly discount passes, discount cash fares and . The maximum amount of cash that can be loaded on a Clipper card is $300.. Sign up for our weekly newsletter and join the conversation on Facebook.. Helpful video how to add value to your Clipper card using ticket machine. You can use your WageWorks Commuter Card to set up Autoload, but please set up … You may not need an RTC Clipper card! Fares are listed here. Key Clipper information translated to Chinese. If you continue to hold the card on the card reader, you can read the message (“Travel OK” or “Invalid fare”). If you do not receive your transit benefit value by the first day of the benefit month, please contact Clipper Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929 ). has cash value remaining, call Clipper Customer Service for a refund. Value added in person at a ticket machine, participating retail store, or transit ticket office is available instantly, while it may take up to 3-5 days for value added online or over the phone to become available. When adding value to Clipper, choose the combination of passes, tickets or cash that is needed. No transfers issued with cash fare payment. Learn More about the future of clipper (external link). use to pay discounted fares on public transit around the Bay Area. Or Bay Wheels members can follow the link below to request a Clipper card by mail. Pick up a Clipper card in person from participating retailers – visit clippercard.com for a complete list of locations. Clipper ®. The Metropolitan Transportation Commission, as a public agency responsible for Clipper®, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. In person – Visit an Add Value Machine (AVM), a transit ticket office or at a participating retail store (like Walgreens) Using your card – Each time you tag your Clipper Card while using public transportation, you can see the cost of the ride and your remaining balance on the card reader … Clipper is the all-in-one transit card used for contactless fare payments throughout the San Francisco Bay Area. Clipper Card Info . Especially video shows how fast you can do it using credit card. We use cookies on our websites for a number of purposes, including analytics and performance, functionality and advertising. All rights reserved. I called customer service, but it was no help at all. at either a BART stations, a MUNI rail stop or even the Caltrain station over on 4th & King/Townsend? It offers many convenient ways to load passes, tickets or cash value . Always have value on your card. have you scanned the card at a ticket station yet? Get a Clipper card to travel seamlessly throughout the Bay Area. Clipper card, call Clipper Customer Service after you receive your Senior Clipper card and request a transfer of funds to your new card. Go to the "Add Value to Card" page on the Clipper website ( https://www.clippercard.com/ClipperCard/manage.jsf) and select "Add value without registering this card to a new account", and enter the card number. I used the card on the bus and BART last Thursday, but the money is still pending. If you are setting up Autoload for cash value or BART high-value discount tickets, Clipper won’t charge your credit card or bank account until you tag your Clipper card to a card reader and load the value. Otherwise, you will be logged out automatically. Fare credit for transfers from BART with Clipper Card: Adult - $1.00; Youth - $0.80; Senior/RTC - $0.50 . It’s a Clipper card. Transit benefit value should be available by the first day of the benefit month, but you have to tag your card to a card reader to pick up the value and update your card balance. You can use a credit card, debit card (including transit benefit card) or bank account. No paper transfers from other agencies accepted. How do I pick up the value on my clipper card? You can add value to your Clipper START card the same way you would add value to a regular Clipper card: in person at a retailer, ticket machine, Clipper Customer Service Center or transit agency ticket office; online; or over the phone. Using Clipper ® on Caltrain saves you money compared to buying a One-way Ticket from the station ticket machines. Call 877-878-8883 or go to clippercard.com for more information. If you hear one beep (green light) or two beeps (yellow light), you have appropriate fare and can board the train. Or Bay Wheels members can follow the link below to request a Clipper card by mail. More Fare Info Unfortunately, this also means if funds are added to the Clipper account via the internet, funds will not show up on the clipper card until it has been scanned at an internet-enabled (or recently synchronized) device. I added funds online but when I went on the bus it said I had $1.30, but I put 20 in a week or more ago. At your request, we can mail you a new card with your balance restored, typically within 2 business days. Buy a bunch of them this way, if you like. clipper. about the future of clipper (external link). You tell us in advance what you want, and Clipper will reload your card when the cash value or BART high-value discount balance is below $10, or when your pass expires. Is there something else I'm supposed to do? I added cash value to my clipper card online nine days ago, and, according to the Clipper website, I need to "pick up" the value. Learn more by visiting http://sonomamarintrain.org/clipper-basics. It says I have $0.00 cash value on my clipper card. Watch this instructional video featuring Clip, the Clipper card. Learn more about Clipper START and how to apply here. This video demonstrates how to add value to your Clipper Card at a BART ticket vending machine using using cash. We encourage you to add value at another in-person location or online. The Clipper card is a reloadable contactless smart card used for electronic transit fare payment in the San Francisco Bay Area.First introduced as TransLink in 2002 by the Metropolitan Transportation Commission (MTC) as a pilot program, it was rebranded in its current form on 16 June 2010. The RTC Clipper card is a version of Clipper created for passengers under 65 with qualifying disabilities to provide 62.5% off. If you are a senior aged 65+ and you DO NOT travel with an attendant: Do not renew your RTC Clipper card! Set up Autoload and Clipper will automatically reload value on your card. Touch the card on the Clipper logo (not the screen) until you hear a beep and/or see green, yellow or red lights. The bank also toon the money out so … What does that mean? Clipper ® is a reloadable fare payment card that's used to store a Caltrain Monthly Pass and/or cash. Log into your My Clipper account and click on "Check card value" or "Check card activity" Contact Clipper Customer Service at 877.878.8883, TDD/TTY 711 or 800.735.2929; When you tag your card to a reader the balance will display; At a self serve Add Value Machine or retail location; Register Your Card Need a Clipper card? More clipper card help?!? I added cash value to my clipper card online nine days ago, and, according to the Clipper website, I need to "pick up" the value. This video demonstrates how to add value to your Clipper Card at a BART ticket vending machine using a credit or debit card. At any retailer or vending machine that sells Clipper, load the minimum $2 dollars on a new Clipper card. You must apply for an RTC Clipper card in person at a participating transit agency. Persons with Disabilities.