If the second case if true, you should contact John Lewis Broadband using your account page on the website. You can also contact John Lewis online or write to: John Lewis Broadband Sure, you can get unlimited free email addresses from services like Gmail and Outlook, but it's a nice bonus. Email address - Get a free @johnlewis.com email address with every package. Servers. Find all the information you need to help with your query ! Email address: This should the John Lewis Broadband email address you're editing; Account type: This will either say POP3 or IMAP (this setting can only be chosen when setting an account up) Incoming mail server: For POP3, this needs to be mail.johnlewisbroadband.com, for IMAP this needs to be … New switch date 25th January 2021!! Lodged formal complaint. Website orders can be cancelled online. John Lewis Broadband offers two kinds of broadband, one connects to your home via a fibre wire, the other uses the older copper wire that you'll be familiar with because your landline phone … Further contact. I then got an email saying there had been an issue sending my router out (which I had just recieved in the … Here to help. John Lewis Broadband: 2020-12-21 : Where do I start. Servers. The best way to do this is by phone on 0800 022 3300 (lines are open from 9am to 6pm every day for customer service queries). John Lewis is well known for its department stores across the UK and now John Lewis Broadband brings you the reliable broadband connection you need along with high quality customer service and value. If you’re moving to another network or no longer need broadband, then it’s up to you to contact John Lewis and arrange for the service to end. Email address: Enter the address you're setting up, this could be a John Lewis Broadband address (yourname@john-lewis.com) or a hosted domain address (yourname@yourdomain.co.uk) Password: Enter the password for the email address you're setting up (I don't know what this is) What are the benefits of John Lewis Broadband? I chose to keep my current number. Broadband problems. Customer service - Because John Lewis Broadband uses Plusnet's network, it also uses its well-renowned 24/7 customer support to … Contacted Shell - they told me they haven't received switch request from John Lewis. This tab shows your email server and login settings (look below the screenshot if you're not sure what the settings should be). Customer services information at John Lewis & Partners. All John Lewis Broadband packages come with unlimited usage, router delivery as well as evening and weekend calls to UK … This tab shows your email server and login settings (look below the screenshot if you're not sure what the settings should be). I got a few automated emails saying that it was getting ready etc. How to contact John Lewis broadband support and customer service Two types of telephone support are available: customer support and technical support. You may be able to cancel items by signing in to your online account or viewing the order details from your order confirmation email. … In early Nov 2020 I decided to switch to John Lewis broadband. Free UK-based customer service - Unlike some other ISPs, John Lewis Broadband’s UK-based customer service is freephone, and open 7:30am - 10pm, 7 days a week. Email address: This should the John Lewis Broadband email address you're editing; You can leave Organization and Reply address blank unless you have reason not to. John Lewis blaming current broadband supplier, Shell. The benefits offered by an ISP may be what seals the deal in your decision to buy a package from them. Phoned John Lewis. The option will appear under ‘Change your order’ if it’s still available. John Lewis customer service opening hours are 9.00 am to 6.00 pm, seven days a week (except Bank Holidays). Email address: This should the John Lewis Broadband email address you're editing; You can leave the Reply E-mail and Organization fields blank unless you have reason not to. John Lewis acknowledged switch request only just sent to Shell.