Tap to unmute. The BA-ICE-1F doesn’t have a reset button, just the little LED on the cap to let you know it’s turned on. As long as you have replaced the old lamp before resetting the controller, it means that your new lamp will work for 365 days. you were a god send. • Damage arising from the use of non-genuine lamps poses a safety risk and is not covered by equipment warranty. If the alarm is sounding and the screen is blank then the controller is in ‘Lamp failure mode’. The Viqua VT1 ultraviolet (UV) water purifier is an economical UV sterilizer designed specifically for point-of-use drinking water treatment applications. The blue safety light may still be working but your lamp will be next to useless. 365 days..i have 1 years with mine do you think i need to replace it..do you think the warranty still work? If your controller is in warranty then I would recommend contact whoever you ordered the unit from directly and seeing where you stand. Thank you once again, or as we say in this neck of the wood: Features of VIQUA UV water disinfection systems The quality of drinking water can change with time and become contaminated with harmful bacteria. I would first advise that you put a new or known working lamp in the unit. UV adds nothing to the water such as undesirable color or odor and it does it generate harmful by-products Is it time for a new system? How to Change Filter Viqua 3 piece Water Filter Housing 7 easy steps . Sometimes it will go off and lamp starts, like a loose connection, or something. I recently replaced my UV bulb and performed the reset. Thanks a lot it was so simple that i could read it easily with no trouble!!! I have an older model SPV-15. If a controller stops working like this then it would be worth installing some surge / spike protection ahead of your new controller. Your opening statement did make me more comfortable about the situation. Alternatively you can keep your current controller and make a note on your calender for 1 years time when your lamp is going to run… Read more ». If your screen is blank and beeping is constant then I would get into contact with your original supplier (with your serial number handy) and see what kind of help / warranty they can offer. Note: When the UV system is first plugged in, the alarm may sound temporarily until the lamp is operational. The typical pressure drop on this system would be 2-3 psi. I can hear the ballast try to light the light 3 times. Ultraviolet (UV) light treatment is a widely recognized and proven method of disinfection of water. Yes, you still have the reset button held. Designed using the most advanced UV technology available today, your UV system is designed to provide you with years of trouble free operation with minimal maintenance required. Do you think my ballast is shot? I may have come across a similar unit in the past. If you can safely see if your bulb is on and working then it will be a matter of going through the reset process again, the system will be perfectly functional. Determining your pump’s flow rate will typically determine your required flow rate. We advise that you de-pressurise the unit and take the quartz sleeve out for a visual check. You are a genius! This UV system is easy to operate with … VIQUA systems are third-party validated ensuring e˚ective output and disinfection. Just an update it was the ballast, replaced with a new one and all is fine. That was way too easy. This is not covered under warranty though if it happened here with us and the lamp was less than 1 month old then we would replace it out of courtesy. Last week I had the bulb changed, but the service guy could not reset the display on the ballast. Could the bulb be bad? I am on ground water (well)and have a small filter the water runs through before entering the Sterilight canister. I will if necessary take the unit apart to see if I can locate a reset button. Good Luck! You will either need to clean your quartz sleeve with an acid-based product, clean the sensor head or clean the window the sensor looks into. ... blue light does ... situation is encountered that is explicitly addressed by the provided maintenance and troubleshooting sections, DO NOT attempt repairs yourself, refer to an authorized service facility.